DonateNow ("Website") is the official online fundraising platform operated by Blooming Heartz Foundation Trust ("the Trust", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect the information you provide when using our Website.
We may collect the following types of information:
When you make a donation, create an account, submit a fundraising campaign, or contact us, we may collect:
Full name
Email address
Mobile number
Postal address
Donation amount and transaction details
Campaign information
Any information voluntarily provided through forms or communications
When you browse our Website, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Date and time of access
Pages visited
Referral URLs
Cookies and similar tracking technologies
We use your information to:
Process donations and fundraising transactions.
Issue donation confirmations and receipts.
Verify transactions and prevent fraud.
Respond to your enquiries and support requests.
Communicate campaign updates and impact reports.
Send newsletters and promotional communications (only where permitted).
Improve our Website, services, and user experience.
Maintain records for legal, financial, and regulatory compliance.
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may be shared only with:
Trusted payment gateway providers for processing donations.
Banking and financial institutions involved in payment processing.
Cloud hosting and technology service providers.
Email, SMS, and communication service providers.
Government authorities, regulators, or law enforcement agencies where required by applicable law.
Professional advisors, auditors, or legal consultants when necessary.
All third-party service providers are expected to maintain appropriate security and confidentiality standards.
DonateNow uses cookies and similar technologies to:
Improve website functionality.
Remember user preferences.
Analyze website traffic and visitor behavior.
Enhance security.
Measure campaign performance.
We may use analytics services such as Google Analytics and similar tools to better understand website usage.
You can manage or disable cookies through your browser settings. However, some Website features may not function properly if cookies are disabled.
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Process donations.
Meet legal and regulatory obligations.
Resolve disputes.
Prevent fraud.
Maintain financial and audit records.
After the applicable retention period, information will be securely deleted or anonymized where feasible.
Subject to applicable laws, you may have the right to:
Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permissible.
Withdraw consent for marketing communications.
Request information about how your data is processed.
To exercise these rights, please contact us using the details provided below.
DonateNow is not intended for children under the age of 18 to independently make donations or submit personal information.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If you believe a child has provided personal information through our Website, please contact us so we can take appropriate action.
Our Website may contain links to third-party websites, social media platforms, or external fundraising resources.
We are not responsible for the privacy practices or content of these third-party websites. We encourage users to review their respective privacy policies before sharing personal information.
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our services.
Any revised version will be published on this page along with the updated effective date. Continued use of the Website after such changes constitutes acceptance of the revised Privacy Policy.
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:
Blooming Heartz Foundation Trust
Registered Office:
No. F4, Sri Venkateshwara Complex
No. 4/707A, Mahalakshmi Nagar, Service Road
Padiyanallur, Redhills
Chennai – 600052
Tamil Nadu, India
Email: support@donatenow.co.in
Website: https://donatenow.co.in